Shipping & Returns
Leashes shipped within the United States are mailed first class or Priority. The cost of shipping and handling is based on value of order and is calculated within PayPal. The cost for shipping outside of the USA depends on the country being shipped to and weight of the order. For those customers outside of the USA, once you place your order, we will contact you with the shipping cost to be paid prior to us sending out your order. NOTE: NON-US CUSTOMERS WILL BE RESPONSIBLE FOR ALL IMPORT DUTIES, TAXES, VAT, AND ANY OTHER FEES DUE AT TIME OF DELIVERY.
Return & Exchange Policy
If you are not entirely happy with your purchase it can be returned to us within 30 days of the order date. Please contact us for the address to which the item/s should be mailed and let us know the reason for the return. We will refund the price paid less the original shipping and handling cost.
Two ways we suggest washing your leashes and long lines.
Washing by hand using a little mild soap such as Dawn. Put a drop of soap on a sponge wet the lead and run the sponge up and down the lead. Rinse and hang dry in the shade or indoors.
For a deeper cleaning. Some of our clients put their leashes and long lines in a mesh bag and drop them in the washer on a Cold setting. Hand dry in the shade or indoors.